Privacy Policy

Privacy Policy - Kapilas Group

Effective Date: 29/Aug/2025
Last Updated: 01/Jan/2026

Thank you for choosing Kapilas Group (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with us on WhatsApp, or otherwise communicate with us.

1. Who We Are?

Kapilas Group is a RERA-registered (TN/Agent/0234/2025) real estate consultancy and channel partner. Kapilas Properties is a sub-brand of Kapilas Group that focuses on property advisory services. We provide guided buying support, project insights, and tools such as the Kapilas Score to help you make informed property decisions.

2. Information We Collect
We collect information that you voluntarily provide when you:

• submit an      inquiry via our website forms
• engage with us      on WhatsApp or other messaging platforms
• request      consultations, project details, or newsletters

Common personal data we collect may include:

• Name
• Email address
• Phone number
• Preferred location
• Property preferences
• Communication history

We may also automatically collect certain information when you use our website, such as:

• IP address
• Browser type
• Device  information
• Pages visited

3. How We Use Your Information
We use your data to:

• respond to your inquiries
• provide property information and advisory support
• send updates, newsletters, and relevant content
• personalise your experience with us
• comply with legal obligations

4. WhatsApp and Messaging
When you opt in to receive messages on WhatsApp or other channels, we will use your contact information to send:

• property insights
• updates on shortlisted projects
• consultation reminders
• responses to your queries

Your mobile number will only be used with your consent and in compliance with applicable laws and WhatsApp policies.

5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• our service providers (IT, messaging, analytics)
• legal or regulatory authorities if required

6. Data Protection and Security
We implement safeguards to protect your information. However, no system is completely secure. We cannot guarantee absolute security of data transmitted to or from our website.

7. Use of Kapilas Score
The Kapilas Score is derived from various factors including pricing, amenities, micro-market insights, and our analysis. Some of these factors (e.g., pricing changes, amenity updates) are outside our control. While we strive for accuracy, actual conditions may vary. The Kapilas Score is intended to assist our customers with decision-making and comparing various aspects of projects by certain parameters that drive value in our expert opinion and should not be interpreted as a guarantee of future performance.

8. Cookies and Tracking
We use cookies and similar technologies for website analytics, performance improvements, and user experience enhancements. You may configure your browser to reject cookies, though some features may not function properly.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Your Rights
You may request access to your data, correction of inaccuracies, or deletion of your personal information (subject to legal requirements).

11. Changes to This Policy
We may update this policy from time to time. The latest version will be posted with the effective date.

Contact Us:
If you have questions or concerns about this Privacy Policy, you may contact us at:
team@kapilas.com